January 25, 2018
Important News for Future Energy Customers:
As of 25/01/2018 Future Energy has ceased to trade. Energy regulator, Ofgem, is appointing a new energy supplier for its customers. Customers of Future Energy are urged not to worry, their energy supply is secure and credit balances are protected.
Ofgem's advice is not to switch energy supplier yet, but to sit tight and wait until the new supplier has been appointed by Ofgem. This will help make sure that the process of handing customers over to a new supplier and honouring credit balances, is as hassle-free for customers as possible. Then customers will be free to move to whoever they choose.
Future Energy customers can find support and advice from Ofgem. Or alternatively, if they need additional support they can call Citizens Advice on 03454 04 05 06.
Posted on January 25, 2018 at 04:50 PM