December 14, 2017
Energylinx has an Outbound Energy Advisor vacancy open.
Working as an Energy Advisor for an innovative online energy comparison company, you will be instrumental in assisting customers to switch energy supplier.
Our new Outbound Energy Advisor will be entitled to 28 days holiday, a workplace pension and access to Perbox as employee benefits scheme. Perkbox offers a range of rewards such as; free mobile insurance, cheap cinema tickets and money off hotels.
Main Duties will include:
Calling Hot Lead customers who have made online inquiries both B2C and B2B
Calling existing customers with renewal quotes.
Producing documents/reports using Microsoft software.
Liaising internally with other energy advisors and customer services staff
All other such tasks as may be reasonably expected as instructed by the management team or Call Centre Manager.
Requirements of Position: Good knowledge level of Microsoft Office products - particularly Microsoft Excel
Working hours will be 37.5 hours each week, 9am and 5pm Monday to Friday.
Excellent interpersonal, organisational and communication skills
An organised individual able to work to deadlines
Proactive with the ability to work on own initiative
Attention to detail
Logical approach to work
Tact and diplomacy
Professional and calm manner
Friday 29th December 2017
Posted on December 14, 2017 at 10:00 AM