Energylinx News

March 27, 2017

Do you know who to call when the power goes out?

105.png There is a new emergency number that UK households should familiarise themselves with - 105.

This is the number that you can call if you experience a power cut or if you notice any damage to electricity power lines or substations that could put you or someone else in danger. So, remember the number 105. It's a free service and is available to people in England, Scotland and Wales.

Electricity Network Operators

Electricity Network Operators keep the lights on in Britain. They are responsible for managing and maintaining the underground cables, overhead wires and substations that provide homes and businesses with electricity. They need to be made aware if you experience a power cut - no matter who your energy supplier is.

Many people don't know who to call when they experience a power outage and mistakenly call their supplier. This is why the electricity network operators have introduced the new 105 number. Calling 105 will put you through to the electricity network operator in your area as there are six throughout the UK. Any calls to 105 will be answered by local people who can help you.

What should I do in a Power cut?

• First of all you should switch off any appliances that shouldn't be unattended.
• Leave a light on so you know when the power cut is over.
• Check on any neighbours and make sure they are ok.
• Keep warm!
• Phone 105 and report the outage.

Power Cut Preparation

• Candles can be dangerous - keep a torch handy and some batteries.
• Again, keep warm. A blanket and warm clothing should be kept handy.
• Keep your mobile, laptop and tablets fully charged. Your Network Operator's website or social media will offer updates throughout the power cut, so this will give you a clear idea of how long it will be down for.
• Stock your cupboards with food that doesn't require electricity to prepare!

Energylinx can help you find a cheaper energy tariff. We are 100% impartial, free and accredited to the Ofgem Confidence Code. You can see what you can save online or by calling one of our friendly advisors on 0800 849 7077.

Posted on March 27, 2017 at 12:53 PM