Energylinx News

January 13, 2017

2016: A Record Year for Households Switching Energy Supplier

2016_RECORD.jpgLast year's switching numbers are in... nearly a million more households switched their energy supplier in 2016, compared to 2015.

The latest Energy UK electricity switching data, published today, reveals the overall number of electricity switches in 2016 reached 4.8 million. This is a record high since 2013 when Energy UK started publishing data, and up by a quarter (26%) on 2015.

This continues the trend of increasing overall switching figures for the past two years. The average number of monthly switches was over 400,000 in 2016.

In December, the number of switches reached 449,921, up by a third (33%) compared to December 2015. One in five (22% of those electricity switches in December were to a smaller supplier.

The introduction of the Energy Switch Guarantee last year also helped make switching easier and provided greater confidence for customers when switching supplier. New research for the Guarantee also reveals nine in ten (89%) people were satisfied with the overall switching process.

Lawrence Slade, chief executive of Energy UK said:

"It is fantastic that switching levels are continuing to soar with almost five million households changing supplier last year.

Across the industry, energy companies are doing more to engage with all of their customers, making it easier for people to be on the right tariff whether that's with their current supplier or by switching to one of the 40 plus suppliers active in the market.

The Energy Switch Guarantee also means it is simple, speedy and safe to switch so people should check to see if they are on the best deal for them and if not - switch."

The publicity around the CMA's report in to the energy industry would of also encouraged consumers to switch... let's hope the trend continues. Energylinx offer a free and impartial online energy comparison service. If you would rather discuss your options, you can call one of our knowledgeable energy advisors on 01259 220000.

Posted on January 13, 2017 at 12:59 PM