January 4, 2017
It's winter and whilst (so far) it's been a relatively mild one, a recent survey for Which? Consumer Insights Tracker found that 64% of the 2000 people said they were worried about energy prices - a rise of 8% since September.
Bad news for energy suppliers as they were voted more distrusted than banks and mobile networks as distrust in them rose from 6% to 35% over 4 months. Only car dealers fared worse at 55%.
Trust in the energy sector dropped by 3% to 32%. Out of the 13 sectors examined by the survey just three scored lower - train companies, car dealers and long-term financial products.
Towards the end of last year British Gas, EDF, SSE, Good Energy and Utilitia all announced price freezes for the 2016/17 winter season.
Which? managing director for home and legal services Alex Neill said:
"With price hikes due later this year, temporary fixes from suppliers are just not enough to help people stuck on the most expensive deals. Energy companies will have no one else to blame but themselves if the government and the regulator have to step in and intervene."
As part of Which? Fair Energy Prices campaign, the consumer group has invited suppliers to submit plans on how they could help their customers to switch from expensive standard variable tariffs to cheaper offers. There is now less than a month to go until the deadline but not a single supplier has published a plan yet.
"The clock is ticking for energy companies," added Neill. "With... trust in the industry falling, more needs to be done to move people onto better deals."
Why not use our energy bill calculator and see if you could save money on your energy bills? Energylinx offer a free and impartial service online or by calling one of our advisors on 01259 220000.
Posted on January 4, 2017 at 12:24 PM