Energylinx News

July 19, 2016

Energylinx Pass Confidence Code Audit 2016

ofgem confidence code.pngEnergylinx is one of twelve OFGEM accredited price comparison websites. Every comparison site that is accredited by OFGEM is governed by the regulators Confidence Code. This is a set of key principles that members must follow to operate their service.

OFGEM carry out checks of all its Confidence Code members to ensure that they continue to operate to their standards. One of these checks takes the form of an annual website audit, the last audit took place in April 2016 with Energylinx meeting or exceeding every requirement across the board.

The audit looks at three key areas; impartiality, pricing and that Energylinx offers customers a comparison of the whole market.

Impartiality

We want our customers to have the full picture. Whether you get a quote online or over the phone, Energylinx will always show every tariff that is available to you. We are completely impartial and will show you price plans from every single energy supplier in the market, regardless of whether they pay us a commission or not. The list of suppliers that pay us commission is clearly listed on our website.

Our results are displayed in order of who is the cheapest based on the information you provide to us. The only way an energy supplier can top the results page is if their energy prices are the most competitive. Our customers can rest assured that Energylinx are completely impartial, and that by default we will make them aware of who offers them the biggest saving - not us the most commission!

Accurate Pricing

The pricing team at Energylinx are brilliant. There is now 44 domestic energy suppliers on the market, all with multiple tariffs. The pricing team guarantee that our gas and electricity price database is accurate; and that any new tariff changes are updated the same working day.

Our pricing time work hard to ensure Energylinx customers are seeing up to date pricing and making a decision about their gas and electricity tariff based on accurate and correct information.

Comprehensive

Our database includes every single tariff available in the market from every licensed domestic energy supplier. You won't be able to find any tariffs on any other sites that we don't include within our comparison, allowing you to make a fully informed choice when comparing energy prices with Energylinx. If we don't have a commercial agreement in place with an energy supplier, then you will be able to contact the supplier directly to take advantage of the tariff.

Energylinx strive to be able to allow our customers to arrange a transfer to every energy supplier, but sometimes this isn't possible. You can rest assured, however, that we will always inform you of a tariff.

According to OFGEM, 60% of energy users have never pursued switching companies - meaning that homeowners in the UK could be overpaying their energy bills by over £4 billion every year.

If you or anyone you know feels as if they could be paying too much for their energy bills, then use our free and impartial energy comparison tool - which is 100% approved by OFGEM.

Posted on July 19, 2016 at 08:26 AM