Energylinx News

May 2015 Monthly Archive

May 26, 2015

500,000 households given pre-pay meters as they struggle with their energy bills

Over the last 6 years more than half a million people have had prepayment meters installed in to their home without warrant. The meters are installed as an alternative to cutting the energy supply of customers that are struggling to pay their energy bills.

Today, industry regulator, OFGEM launched an investigation as they believe a prepayment meter should only be installed "as a last resort" and that energy suppliers should be offering their customers alternative solutions first. There has been a year on year increase in the number of prepayment meters being installed. In 2009 there were 63,000 court order prepayment meters, by 2014 there was 100,000.

A statement from an OFGEM Spokesman said:

"Installing pre-payment meters under warrant should be used as a last resort by energy suppliers when consumers get into debt. It is a way to prevent a customer from being disconnected. Suppliers can only install a prepayment meter where it is safe and reasonably practical for the consumer to use."

Prepay energy customers often pay more on their energy bills than those who pay direct debit and the Citizen Advice Bureau believe these customers also get unfairly treated and recently ran a "Fair Play for Prepay" campaign. This was an attempt to have prepay paid energy customers treated better by energy suppliers. Chief Executive of the Citizen's Advice Burea, Gillian Guy, said: "Prepay customers have been getting a raw deal for too long. We do a huge amount for customers on pay as you go meters."

Struggling to pay your energy bills? Click here to be taken to OFGEM's site and see what alternative solutions are available to you.

Posted on May 26, 2015 at 09:55 AM

May 22, 2015

The momentum for switching energy suppliers continues

Figures from Energy UK show that 1.2 million UK households have switched energy supplier in 2015, with smaller suppliers making further gains on the "Big Six" Energy Companies. In April 25% of all energy switches were to smaller suppliers - up from 23% in March.

Lawrence Slade, Chief Executive of Energy UK

"It is great to see hundreds of thousands of households continuing to take advantage of the wide range of deals on offer by switching electricity supplier. This months continued momentum is particularly positive given last month's extraordinary figures were supported by Governments Power to Switch advertising campaign"

In April alone, 335,826 households chose a new supplier. This is up on last year, where 289,662 switched during the same period.

During February the Government ran the Power to Switch Campaign, which is believed to have led to substantial increase in the amount of households that switched energy supplier during the period. Switching numbers from February 2015 were up 80% on the same period from 2014.

Are you considering switching your energy supplier? There is nowhere easier to compare your gas and electricity than here at Energylinx. Click here to be taken to our free and impartial domestic energy comparison tool.

Posted on May 22, 2015 at 12:27 PM