Energylinx News

November 2014 Monthly Archive

November 5, 2014

SSE Cut Customers Switching Times

On Tuesday November 4th, SSE became the first of the 'Big Six' Energy Suppliers to introduce 17-day switching. Earlier this year, OFGEM approved supplier's proposals to cut the time it takes to switch suppliers to 3 days, following a statutory two week 'cooling-off' period by the end of the 2014.

Previously, a switch to SSE would take 35 calendar days which consisted of a 'cooling-off' period and then 3 weeks to switch. SSE now have in place a 'cooling-off' period of 14 days and in this time the customer can decide to move to a different supplier or remain with their current supplier. Following the 14 day period, it will take only 3 days for the switch to go in to effect.

All suppliers will have a 17-day switching system in place by the end of 2014, so in 2015 customers will be able to transfer to any supplier they wish in that time frame. Further proposals by OFGEM's have stated that 1-day switching will be in place by 2018 at the latest.

If you are looking to compare and switch suppliers, there is no-where more convenient than here at Energylinx. Click here to be taken to our simple and impartial comparison and switching service.

To read more about OFGEM proposals, click here.

Posted on November 5, 2014 at 01:13 PM