Energylinx News

June 12, 2018

Energylinx is now selling USIO

Energylinx is thrilled to announce that we are now selling USIO energy through our energy comparison and switching platforms.

Who is USIO Energy?

USIO is a new UK energy company that promises to treat their customers as individuals.

USIO's unique selling point is that they are the only energy company that is taking advantage of new regulations that allow energy suppliers to buy energy in 30-min intervals to match their customer's lifestyle. It's an innovative approach, as other energy suppliers buy energy according to a 20-year-old average profile.

USIO has a UK based customer support team.

Smart Green 0.6

The USIO tariff that Energylinx is currently selling is Smart Green 0.6.

A summary of the tariff is below

• No exit fees apply.
• Customers must pay be direct debit and manage their account online using their online customer portal.
• This is a variable tariff, so the prices can change. USIO would advise you of this.
• For this tariff you must not have a smart meter already installed. However, as all USIO tariffs are smart they will need to install a smart meter in your home. You must agree to arrange for an installation. Do not worry the costs of doing so are already included in your tariff. No more need to send them your meter readings!
• Over time, USIO will learn about your lifestyle and will inform you if they believe they can save you more.

If you would like to find out about switching to USIO's Smart Green 0.6 and how much it would cost, you can do it through the Energylinx website or by calling one of our friendly advisors on 0800 849 7077.

Posted on June 12, 2018 at 10:21 AM

June 7, 2018

It's time to compare energy suppliers...

Millions of UK households are about to be hit with more expensive energy bills, as all of the "Big Six" Energy Suppliers have increased energy prices.

If you are one of the customers affected, now really is the best time to compare and switch energy suppliers.

SSE was the last of the "Big Six" to announce a price increase. SSE's was also the highest price increase - £76 on average per year. The energy price hike will affect over 2 million of their customers.

Despite SSE customers being hit with the biggest price increase, over one million customers on Npower standard variable tariff are paying the most for their energy. Npower's price hike is made up of a 4.4% rise in gas prices and a 6.2% increase in electricity - it will see a typical dual fuel gas and electricity annual bill climb to £1,230.

Some 4.1 million British Gas customer's energy prices went up on 29th of May. Affected customers are now paying an average of 5.5% more - adding £60 to bills. The move was branded as "unjustified" by the government when it was announced.

On June 1st, Scottish Power increased energy prices by 5.5% - or £63 on average - for nearly one million households.
EDF has a 2.7% - or £16 - electricity price rise coming into effect today (7th June) for 1.2 million customers.
E.ON increased their energy prices on the 19th April by 4.2%, adding an average £50 a year.

All price increases affect the supplier's standard variable tariff only.

Are you on your energy supplier's standard variable tariff? If you are then Energylinx can save you money on your energy bill. You can do a comparison online or by calling one of our expert advisors who will help find you the cheapest deal. The number to call is 0800 849 7077. On average our customers save £346* on their energy bills.

*20% of all users over the last 60 days (8 Apr - 6 Jun) achieved a saving of at least £346.66

Posted on June 7, 2018 at 02:03 PM

May 30, 2018

SSE Increase Energy Prices by 6.7%

SSE is to increase energy prices for customers on its standard variable tariff from July 11th - a typical dual fuel bill will rise by an average of 6.7% (£76) a year.

SSE is the last of the 'Big Six' energy suppliers to announce an increase in energy prices, affecting 2.36 million customers. Gas prices will rise 5.7% and electricity by 7.7%.

SSE said it will also be removing its £6 per fuel, per year paperless billing discount from 11 July 2018.

Customers who are on fixed-price tariffs, have a prepayment meter, or are on the vulnerable customer safeguard tariff will not be affected.

Stephen Forbes, chief commercial officer at SSE Energy Services, said:

"We deeply regret having to raise prices and have worked hard to withstand the increasing costs that are largely outside our control by reducing our own internal costs. However, as we've seen with recent adjustments to Ofgem's price caps, the cost of supplying energy is increasing and this ultimately impacts the prices we're able to offer customers.

Increasing energy prices is always a last resort. However, sustained increases in the cost of supplying energy, principally from higher wholesale energy prices and the cost of delivering government policy initiatives designed to modernise and decarbonise Britain's energy system, must eventually be reflected in prices."

At the end of May, 100 fixed term energy tariffs with suppliers including First Utility, ScottishPower, Toto, E.ON, and Npower will come to an end. Customers on these will usually be moved to their energy supplier's standard variable tariff and they are the most expensive.

All of the 'Big Six' energy suppliers have announced energy price increase for customers on standard tariffs, now really is the time to compare energy suppliers and find the best energy deal for your home.

Energylinx offers a free and impartial comparison and switching service. You can do a comparison on our website or by calling one of our energy advisors on 0800 849 7077 and they will help you find the cheapest energy tariff. Our team is available to help you Monday to Friday 9am - 6pm and Saturday 9am - 3pm.

Posted on May 30, 2018 at 09:05 AM

May 24, 2018

Npower Launch Two New Energy Tariffs

Today (24.05.18) Npower launched two new energy deals, Online Broker Fix June 2019 and Super Fix June 2021 v2. Both are for sale through the Energylinx website.

The features of each tariff are outlined below:

Online Broker Fix June 2019

• Prices are fixed up until 30th June 2019.
• £963* average annual cost for electricity & gas. The annual cost for individual customers will vary.
• Customers will need to pay by fixed monthly or quarterly variable Direct Debit or on Receipt of Bill.
• Online Broker Fix June 2019 is available to customers with standard credit or Economy 7 credit meters.
• Customers will need to manage their account online and receive bills and key communications via email.
• A £35 per fuel early exit fee may apply if you change your tariff or supplier before 12th May 2019.

Super Fix June 2021 v2

• Prices are fixed up until 30th June 2021.
• £1,151* average annual cost for electricity & gas. The annual cost for individual customers will vary.
• Customers will need to pay by monthly or quarterly variable Direct Debit or on Receipt of Bill.
• Super Fix June 2021 v2 is available to customers with standard credit or Economy 7 credit meters.
• A £50 per fuel early exit fee may apply if you change your tariff or supplier before 12th May 2021.

Npower is one of Britain's "Big Six" Energy Suppliers and is part of the Innogy group, one of Europe's leading electricity and gas companies.

Npower currently supply around 5.1 million residential and business accounts with electricity and gas.

Energylinx offers an energy comparison and switching service. Why not see if the new Npower Tariffs could save you money? If you would rather speak to a human then our lovely energy advisors are available Monday to Friday 9am to 6pm and Saturday 9am to 3pm. Please call 0800 849 7077 and one of the team will find the best energy deal for your household.

* The average annual cost is based on standard single rate meter customer with a typical annual average electricity consumption of 3,100kWh and gas consumption of 12,000kWh paying by Direct Debit. Costs are averaged across the eligible regions in mainland UK.

Posted on May 24, 2018 at 09:09 AM

May 17, 2018

Half a Million UK Households Switched Energy Supplier in April

Energy UK's latest electricity switching figures show that almost half a million customers (498,197) switched energy supplier during April - a 4% increase on March.

2017 was a record-breaking year for energy switching with 5.5 million customers moving energy suppliers. It looks like 2018 will bring more of the same, as the number of households who have switched energy supplier was sitting at just under 1.8 million at the beginning of May.

As the number of customers switching energy suppliers increases year on year, so do the gains made by small and mid-tier suppliers with a quarter (23%) of customers moving from larger suppliers to these providers.

Confidence in the process of switching energy suppliers remains high with nine in 10 customers happy with their switch according to the Energy Switch Guarantee (ESG). The Guarantee, which now covers over 90% of the retail market, is a series of commitments to ensure switching is simple, speedy and safe.

Lawrence Slade, chief executive of Energy UK said:

"Almost two million customers have already switched supplier this year. Calling your supplier - or having a look online to see if you're on the best deal - is one of the quickest ways going to potentially save yourself hundreds of pounds a year. And with the Energy Switch Guarantee in place, consumers can be sure that the process will be simple, speedy and safe."

Energylinx offers a free and impartial energy comparison and switching service. Customers can compare energy suppliers on our website or by calling one of our energy advisors on 01259 220000.

Posted on May 17, 2018 at 11:08 AM

May 11, 2018

Npower Announces Price Increase for 1 Million Customers

Npower announced that it is increasing a typical dual fuel energy bill by an average of 5.3% or £64 for approximately 1 million (40%) of its domestic energy customers.

The new changes will come into effect on 17th June. The increase is set to affect customers currently on Npower Standard Variable Tariff. A medium energy user will see their bills rise to £1,230, from £1,166 but customers can move to a cheaper deal or supplier to avoid the price hike.

The energy price increase is made up of an average rise of 4.4% on gas and 6.2% on electricity.

Npower has stated that the price increase is due to a rise in wholesale costs and Government taxes.

Customers who are on fixed-term energy deals, on Safeguard tariffs or who have a Prepayment meter will not be affected by the price hike.

Simon Stacey, managing director of domestic markets, said:

"Announcing this price change today isn't a decision we've taken lightly. The costs all large and medium energy suppliers are facing - particularly wholesale and policy costs which are largely outside our control - have unfortunately been on the rise for some time and we need to reflect these in our prices.

Less than half of our customers are on our standard tariff - one of the lowest levels among the larger energy suppliers. We continue to encourage all our customers to look at our range of competitive fixed deals and switch to a tariff that best suits their needs - whether that's our green product or a short, medium deal, or the market's longest fix.

While existing customers who are currently on a fixed deal, have a prepayment meter or on the Safeguard tariff are protected from these increases, we encourage any customer who is struggling with their energy bills to contact us."

Millions of British Gas, E.on, EDF and ScottishPower customers will also see their energy bills increase over the next few months, as they have all announced energy price hikes. You don't have to accept the hit on your pocket. You can either move to a cheaper fixed-term tariff with your current energy supplier or switch energy suppliers to save money. Energylinx offers a free and impartial energy comparison and switching service. You can call our energy advisors on 01259 220000 or see what you can save on our website.

Posted on May 11, 2018 at 09:52 AM

May 8, 2018

Tonik Energy Launch Two New Tariffs

Tonik Energy has launched 2 new dual fuel tariffs today (08/05/2018). The tariffs are Green 18 and Greenest 18 and both are 18 months fixed term.

The features for each of the new energy tariffs is outlined below:

Positively Green 18

• Available for Dual Fuel Customers only
• 18 month Fixed Price tariff
• Positively Green 18 is 100% renewable electricity
• No exit fees and 3% interest reward

Positively Greenest 18

• Available for Dual Fuel Customers only
• 18 month Fixed Price tariff
• Positively Greenest 18 is 100% renewable electricity + 10% green gas + offset the carbon dioxide emissions from the remaining 90% of fossil-fuel gas used in the household - 'carbon offset'
• No exit fees and 3% interest reward

Tonik Energy is a renewable energy supplier and has the goal of cutting energy bills by 50% by 2022. Tonik plan to do this by using smart technology to deliver affordable and sustainable energy to their customers' homes.

Tonik Energy is part of the Energy Switch Guarantee. This is a commitment that promises a speedy and safe switch from one energy provider to another.

Tonik Energy's tariffs have no exit fees and it pays 3% interest on credit balances.

Positively Green 18 and Positively Greenest 18 are both available for sale through Energylinx. You can use our website to arrange a switch to one of these tariffs or call one of our lovely energy advisors on 01259 220000.

Posted on May 8, 2018 at 10:00 AM

May 1, 2018

Energylinx is looking for a Data Processor

Energylinx is currently looking for a Data Processor. The role is based at our head office in Alloa, Clackmannanshire and offers a competitive salary.

To apply send your CV and covering letter to vacancies@energylinx.com before 4pm on May 18th.

The Company

Established in 2002, Energylinx Limited is one of the UK's largest energy comparison websites.

Passionate about saving our customers money on their energy bills, we have made it our mission to make the process of comparing and switching energy suppliers as simple as possible.

Our new data processor will be entitled to 28 days holiday, a workplace pension and access to Perbox as employee benefits scheme. Perkbox offers a range of rewards such as; free mobile insurance, cheap cinema tickets and money off hotels.

The Role

Working as Data Processor, you will be instrumental in assisting in the day to day supplier pricing operations of the business, helping the pricing team to upload pricing information into a central database as well as providing pricing support to staff, customers and partnering organisations.

Main Duties will include:

 Receiving, converting and uploading energy supplier prices into a central database.
 Providing day to day assistance to the pricing team as directed by the Pricing Team Manager.
 Responding directly and promptly to supplier correspondence received in respect of submitted price matrix queries.
 Answering the telephone promptly, dealing with routine enquiries and taking appropriate messages
 Typing documents/reports, filing, developing and maintaining supplier records using Excel and Access software.
 Co-working with other pricing support and customer services staff
 General administrative assistance to the team
 All other such tasks as may be reasonably expected as instructed by the management team or Pricing Team Manager.

Requirements of Position:

 Good knowledge level of Microsoft Office products - particularly Microsoft Excel
 Normal hours of work 9am until 5:00pm Monday to Friday. However there is a requisite to be able to work hours as required between the core hours of 8am until 6pm Monday to Friday. Also you will be required to be part of an out of hours rota.
 Excellent interpersonal, organisational and communication skills

Personal Qualities

 An organised individual able to work to deadlines
 Proactive and ability to work on own initiative
 Team Player
 Attention to detail
 Organised - logical approach to work
 Tact and diplomacy
 Professional manner

Posted on May 1, 2018 at 01:54 PM

April 24, 2018

Almost Half a Million Energy Switches in March

Just under 1.3 million customers have switched energy supplier in the first three months of 2018, with 474,235 switching electricity suppliers in March alone. This is on the back of a record-breaking February but is down on the switching figure of 536,658 recorded for March in 2017.

The figures shows that the number of customers switching energy suppliers during the first quarter of 2018 saw a small dip from 1.3 million in 2017 to 1.29 million this year.

Small and mid-tier energy suppliers continue to make gains on the "Big Six" with a quarter of energy switches in March were taken from large energy suppliers to smaller ones.

The Energy Switch Guarantee says that confidence in energy switching is high, with 9 in 10 customers happy with the process. The Energy Switch Guarantee is a voluntary industry initiative to provide additional consumer confidence in switching. The Guarantee, now covers over 90% of the retail market and is a series of commitments to ensure switching is simple, speedy and safe.

Lawrence Slade, chief executive of Energy UK said:

"Finding a better deal can save customers a lot of money. Either checking with your existing supplier - or seeing what's on offer from over 60 suppliers on the market - is well worth the effort. And with the Energy Switch Guarantee in place, consumers can be sure that the process will be simple, speedy and safe."

April has seen three of the "Big Six" energy suppliers announced an energy price increase; British Gas, EDF Energy and Scottish Power. If you are a customer of one of energy suppliers then now is the time to find a cheaper tariff. Energylinx offers an Ofgem accredited energy comparison and switching service. You can do it through our website or by calling 01259 220000.

Posted on April 24, 2018 at 02:47 PM

April 10, 2018

British Gas increase gas and electricity prices for 4.1 million customers

British Gas is to increase the energy prices for customers on its standard tariffs by an average of 5.5% - working out at approximately an extra £60 a year. British Gas is the first of the major suppliers to raise prices this spring.

The new price hike will take effect on 29 May and follows British Gas' 12.5% electricity price increase in September 2017.

The energy price increase, which applies to both gas and electricity, will see the average annual dual-fuel bill go up to £1,161. British Gas has blamed increased wholesale gas and electricity costs and initiatives such as the smart meter roll-out and schemes to reduce carbon emissions being behind its latest hike.

The UK's largest energy supplier said that 4.1 million of its customers would be affected. The increase will be felt the most by customers in Birmingham (Area 14) as the average user will see a £74 price increase.

British Gas Price Increase Spring 2018
Based on Ofgem Medium User Averages - gas 12,000 kWh and electricity 3,100.

Chief executive Mark Hodges said:

'We fully understand that any price increase adds extra pressure on customers' household bills. This increase we are announcing today is reflective of the costs we are seeing which are beyond our control.

'Government policies, intended to transform the energy system, are important but they are putting pressure on customers' bills. We believe Government should level the playing field so the customers of all suppliers pay a fair share of energy policy costs.'

Are you a British Gas customer? The best way to beat the latest energy price increase is to move away from British Gas' standard variable tariff on to a cheaper fixed term tariff or by shopping around for a cheaper energy supplier.

Energylinx offers a free and impartial energy comparison and switching service. You can compare energy suppliers on our website or by calling one of our friendly energy advisors on 01259 220000. Our call centre is open Monday to Friday 9am to 6pm and Saturday 9am to 3pm.

Posted on April 10, 2018 at 10:23 AM